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I am trying to use the site and see an error message (e.g. 'Fetch')

If you are attempting to use our site and see an error message, this typically happens for two reasons:

  1. Your browser is not supported  -
    Internet Explorer is not a supported browser for viewing our content on brIQht ideas.  Try registering in a different browser (e.g. if you are in Internet Explorer, try Chrome).
  2. You are on a work network that has a security filter interfering with access to the site -
    To check this, try using a device not connected to a work WiFi (e.g. your phone on cellular data, or a home network).

If these steps don't work, email us directly at for more specific support!